Across the United States and to Canada, the United Kingdom, Europe, Australia and New Zealand. Rates and transit times are on the shipping page.
How long does delivery take?
Orders are prepared within 1–3 business days and US deliveries typically arrive within 7–14 business days with tracking. International orders take a little longer.
Can I track my order?
Yes. A tracking link is emailed the moment your order ships, and you can follow it door to door.
What if the size is wrong?
Return the unworn pair within 30 days and order the size you need, or write to us and we will arrange an exchange. Our size guide helps most people get it right first time.
Do you offer gift wrapping?
Not at the moment. Every order is packed carefully, and you can add a note at checkout if the parcel is a gift.
How do I care for my shoes?
Wipe with a soft, dry cloth after wear, let pairs rest a day between wears, and keep their shape with shoe trees or paper. Avoid direct heat when drying.
Can I change or cancel an order?
If you contact us within 12 hours of ordering we can usually change or cancel it. After that the order may already be in preparation, in which case our returns policy applies.
Is my payment secure?
Payments are processed by our payment provider over an encrypted connection. We never see or store your full card details.
The list
New arrivals and private previews, before anyone else.